Uncover the winners of the Grand Prix Favor’i e-commerce version for 2022.

Paris, 11 February 2022

PRESS RELEASE

YVES ROCHER was chosen as the best e-commerce of the year by internet users
Discover the other winners of the Favor’i 2022 e-commerce Grand Prix.

Fevad last night awarded the best sites and initiatives in terms of e-commerce. These trophies are awarded on the one hand to the votes of Internet users, and on the other hand, by a deliberation of the Grand Jury composed of experts and professionals (Favor’i du jury).

The ceremony of this 15th The Nuit des Favor’i edition, organized by Fevad in partnership with BFM Business, was broadcast last night and will be broadcast again on Saturday, February 12 at 7 pm and Sunday, February 13 at 1 pm.

> Grand Prize for Internet Users – Yves Rocher

> Awards for Internet users – Fashion – Good price

> Internet user price – Technical products and household appliances – Amazon

> Awards for Internet users – Furniture – Decoration – DIY – Ikea

> Internet prices – Supermarkets and hypermarkets – E. Leclerc

> Rewards for Internet users – Leisure items (games, toys, cultural products) – Fnac

> Award for Internet Users – Beauty and Health – Yves Rocher

> Internet user prices – Online banking – Boursorama Banque

> Internet user price – B2B – Maxiburo

> Innovation Award – Decathlon and Lizee

> Environmental Responsibility Award – Café Joyeux

> Best Hope Award – Pharmazon

> Special Award for Deliverers – Sidou @SidouStandUp

FAVORITES 2022 – INTERNET USERS AWARD

These awards are based on an exclusive survey conducted by Médiamétrie on behalf of Fevad among a representative sample of the French population of Internet users. The sites are rated by Internet users according to certain criteria. Only Internet users who have ordered in the last twelve months on the evaluated site can participate. Winners are determined based on the average score obtained in the relevant family of products or services. The location award of the year is given to the page that received the best overall rating from internet users, all categories together.

This is Yves Rocher who achieved the highest overall score with 16.26 of 20.

Fashion

Good price

Gold

Kiabi

Silver

Zalando

Bronze

Technical products and household appliances

Amazon

Gold

Apple

Silver

Cdiscount

Bronze

Furniture – Decoration – DIY

Ikea

Gold

ManoMano

Silver

Brico Depot

Bronze

Supermarkets and hypermarkets

E.Leclerc

Gold

Auchan

Silver

CoursesU

Bronze

Leisure items (games, toys, cultural products)

Fnac

Gold

Culture

Silver

PlayedClub

Bronze

Beauty and health

Yves Rocher

Gold

Aroma zone

Silver

Kiko

Bronze

online bank

Boursorama Bank

Gold

Mutual credit

Silver

CIC

Bronze

B2B

Maxi Buro

Gold

Legal law

Silver

Bruneau

Bronze

FAVORITES JURY 2022

Fevad also awarded the “Jury Awards”. The awards were presented following a deliberation of a Grand Jury composed of renowned professionals, chaired this year by Philippe de Chanville, co-founder and CEO of ManoMano.

FAVORITES 2022 – INNOVATION AWARD

Decathlon and Lizee: rent instead of purchase!

Decathlon has launched a new service in partnership with startup Lizee, winner of last year’s Fevad Start Me up competition, which offers better accessibility to its camping products while guaranteeing their durability. Instead of buying camping equipment, customers can rent tents. The service was tested in April 2020 and then became available everywhere in France in May 2021. The company wants to continue this service in France in 2022 and duplicate it in Belgium as well as in other countries in the years to come.

FAVORITES 2022 – AWARD FOR ECO RESPONSIBILITY

Happy coffee is a cafe-restaurant company that has a specialty in the employment and training of people with mental or cognitive disabilities. The first Café Joyeux opened its doors in December 2017 in Rennes, and since then 5 more have opened in Paris, Bordeaux and Lisbon. In order to finance the opening of cafes, a brand of coffee beans was launched for individuals and companies. In 2022, the company wants to open 6 new cafes, and in the coming years will open more internationally.

The award was presented by Sophie Cluzel, the Prime Minister’s Secretary of State in charge of people with disabilities.

FAVORITES 2022 – BEST HOPE AWARD

The jury also awarded the prize for the best hope in e-commerce to the three winners. This award highlights the locations that are most promising in the eyes of the jury. In its judgment, the Jury takes into account the personality of the project leader and the capacity of the teams to develop and support it. This award is an important springboard for winners because it offers them special visibility among ecosystem actors and is often a real growth accelerator.

Pharmazon

Gold

Mobee Travel

Silver

Once upon a time

Bronze

The award is given after the selection process during which 3 finalists come to “throw out” in front of the jury. At the end of the deliberations, the jury awarded the Gold Award to Pharmazon.

The winner will be awarded with 50,000 euros of advertising space on BFM BUSINESS TV and radio.

The 3 finalists in the category will have one year of free membership in Fevad.

FAVOR’I 2022 – SPECIAL PRICE

On the occasion of 15th edition of Favor’i du e-commerce, the new Special Award pays tribute to the men and women who are at the forefront of e-commerce. With this award, Fevad would like to thank all these people in the field who are necessary for e-commerce, and who were especially in demand during the health crisis. For the incarnation of these men and women, he is the winner of the award a delivery man named Sidou who records and publishes short videos on the social network TikTok. His comic videos, in which he talks about his daily adventures as a delivery man, generate thousands of views.

With 268,000 followers on TikTok, Sidou is popular with young people who all know him as a “top quality deliverer”. Two of his videos received 1.2 and 2.6 million views, respectively! You can find him on TikTok under the username: @SidouStandUp.

Complete prize list as well as the list of nominees and finalists 15thedition of the e-commerce favorites are available at https://favorite.fevad.com/.

Methodology Internet users’ favorites

The label “Favor’i 2022” is the result of a vote by Internet users. Médiamétrie du conducted an online study From December 3 to December 22, 2021 close 4,102 cyber buyers of 15 and over. The data were corrected on the basis of the Médiamétrie (Internet Usage Observatory) coverage study to ensure the representativeness of the results.

Prizes are awarded based on ratings given by cyber buyers according to 5 criteria:

  • Product selection
  • Value for money
  • Page operation (navigation / ergonomics)
  • Customer service (tracking and delivery information, after-sales service)
  • Social and economic responsibility of the company (social, environmental and economic policy)

In order to rate a website, an internet user must place at least one order on that page at during the last 12 months.

The winner of each category is the page that achieved the highest rating on average ratings obtained on 5 criteria. The best site of the year is the site with the highest rating in all categories.

Notes:

  • A page can appear in two categories, in the case where one category refers to a product (e.g. a technical product or clothing) and the other to a service (e.g. travel).
  • Sites with less than 60 online shoppers surveyed were excluded for reasons of statistical importance.

Country for category Online banking was conducted from 3 to 23 December 2021 on a sample of 3,490 internet users.

Prizes are awarded based on ratings given by cyber buyers according to 5 criteria:

  • Choice of online services (online account opening, online product subscription, online account management, etc.)
  • Value for money banking services in general
  • Page operation (navigation / ergonomics)
  • Customer relations (help with personal finance management, exchange with an advisor, chat, send messages online, send emails, etc.)
  • Social and economic responsibility of the company (social, environmental and economic policy)

Methodology B2B Favorites:

Favorites ” the best-selling site for professionals rewards the favorite e-commerce site of French companies for the purchase of goods or services for their company’s equipment.

Médiamétrie examined a sample of 866 companies French companies (local authorities, industries, free professions, artisans-traders, service companies) that have been buying on B2B e-commerce sites in the last 12 months. The field was performed from November 30 to December 20, 2021.

Companies were asked to rate these e-retailers according to 5 criteria (product selection, quality / price ratio, site operation, customer service, corporate social responsibility policy).

About the Grand Jury:

The Grand Jury was chaired by Philippe de Chanville, co-founder and CEO of ManoMan. He was surrounded by: Francis Barel, CEO of Paypal France – Clémence Delestre, CEO of Croquetteland – Marie Even, Deputy CEO of Cdiscount – Jean-Yves Gras, CEO of Colissimo Groupe La Poste – Jessica Ifker-Delpirou, CEO of BforBank – Philippe Laulanie Director of Bank Cards – Marc Lolivier, General Manager of Fevad – François Momboisse, President of Fevad – Raphaël Porte, Director of Altice Media Ads & Connect – Anne Pruvot, Executive Director of SNCF Connect & Tech – Frédéric Simottel, Editor of BFM Business – Pierre-Antoine, Payment Director , BPCE Group.

About Favor’i Grand Prix:

The fifteenth edition of the Favor’i Grand Prix for e-commerce was held on February 10, 2022 at the Gabriel Studio. It was broadcast on BFM Business. This event is organized by Fevad in partnership with: CB, Colissimo, Groupe BPCE, Médiamétrie, Oney, PayPal and TikTok.

About Fevad:

The Federation of E-Commerce and Distance Sales now brings together more than 750 companies. It is a representative organization of the e-commerce and distance selling sector. Fevada’s main mission is to gather and disseminate information to improve knowledge of the sector and work for the sustainable and ethical development of distance selling and e-commerce in France. For more information: www.fevad.com / Follow us on twitter: @FevadActu and on LinkedIn.

Media contacts: Nathalie Laine – Such: 01 42 56 38 86 nlaine@fevad.com

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