Renaud Glenisson succeeds Francis Dufay as CEO of Jumi Côte d’Ivoire

After 10 years at the helm of Jumia Ivory Coast, Francis Dufay has been promoted to the role of Executive Vice President (EVP) for Africa within the Jumia Group. Renaud Glenisson, the current finance and risk director of JumiaPay, will succeed him as CEO of Ivory Coast.

Renaud Glenisson joined Jumia Cote d’Ivoire in 2015 as Chief Financial Officer. In 2017, he became the Chief Financial Officer for West Africa (Cameroon, Ivory Coast, Ghana and Senegal). In 2020, Renaud took over as Chief Financial Officer for Africa at JumiaPay. He became CEO of Ivory Coast in April 2022. Before joining Jumia, Renaud worked at Deloitte in Paris (France) where he was auditor from 2009 to 2012 and then manager of transaction services from 2012 to 2015. Renaud holds a master’s degree from the HEC Paris business school (France), a master’s degree in business law from the University of La Sorbonne (France) and a French degree in certified accounting.

During his tenure, Francis Dufay managed to make Jumia the leading e-commerce platform in Ivory Coast by democratizing online shopping and making it available to all Ivory residents. Today, Jumia Ivory Coast connects more than 7.5 million visitors each month with more than 35,000 vendors offering more than 3 million items. Francis Dufay was also the head of Jumia Food, a fast food delivery platform. Under his management, it was possible to launch JumiaPay, a digital payment aggregator that combines mobile money and bank cards. Prior to joining Jumia, Francis worked in Brussels (Belgium) for McKinsey & Company (2009-2014) where he managed projects in Europe and sub-Saharan Africa, focusing on e-commerce and retail, as well as the public sector and economic development. He has an MBA in Marketing from Northwestern University (UK) – Kellogg School of Management; holds a master’s degree in management from the Community of European Schools of Management (CEMS) and a master’s degree from the HEC Paris Business School (France).

For 10 years, Jumia has built a market that connects millions of consumers with more than 100,000 retailers offering more than a single logistics platform in Africa, offering efficient delivery services thanks to its in-house technology, its 700 partners and strong physical presence (nearly 3,000 withdrawal points and deposit) on the continent. Thanks to its service called “Jumia Logistics”, the group offers warehousing, transport and delivery services “last mile” in more than 10 countries in Africa. In Ivory Coast, Jumia has a strong national presence with more than 182 agencies and relay points, a sales force of more than 5,000 Jforce agents (Jumia Force, a sales force made up of entrepreneurs through e-commerce) and a special emphasis on ” last mile delivery ”through a network of agencies and relay points.

Francis Dufay will now be responsible for the development and proper functioning of all Jumia countries in Africa (except Nigeria and Egypt).

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